Excellent customer service and sales are the lifeblood of any organisation. It is essential in acquiring and retaining your company’s greatest asset – your customers. Our customer service and sales solutions are designed to generate interest, improve customer engagement and increase satisfaction. As a strategic partner, we are committed to helping you deliver personalised customer experience that adds value to your customer relationships and drives growth and profitability.
Inbound and Outbound Customer Service
Bureauserv’s customer service officers are committed to meeting your client’s demand for proactive, friendly and exceptional service. We handle every call as equally important as others. And as your brand advocates, we make every interaction an opportunity to elevate your company and remind your customers of the benefits of doing business with you.
Our dedicated, competent and result-oriented sales representatives are equipped to handle virtually any type of hard- or soft-sell sales call. They build rapport and customise the offers and interactions to what resonates with your prospective customers, leading to positive customer experience and high conversion rates.
Customer Engagement and Loyalty
In today’s highly competitive market, providing meaningful, on-going relationship with customers has become the standard. We can help you strengthen the relationship with your customers, nurture loyalty and improve involvement with your brand.
Online Chat Support
Turn your website visitors into paying customers by delivering information in the fastest and most convenient way. Our online chat support allows you to engage your visitors, offer immediate assistance and address their questions and concerns before they leave your website and check your competitors.